This Privacy Policy describes how WA Portal ("we", "us", "our") collects, uses, and discloses information when you use our website and services.
1. Information We Collect
Account information
When you register, we collect your name, email address, and any information required to authenticate and operate your account.
WhatsApp Business data
With your authorization via Meta Embedded Signup, we access your WhatsApp Business Account, phone numbers, message templates, contacts, and message metadata needed to operate the Service.
Usage data
We collect log data, device identifiers, IP addresses, and analytics events to secure and improve the Service.
2. How We Use Information
- Provide, maintain, and secure the Service.
- Deliver messages through the WhatsApp Business API on your behalf.
- Communicate with you about updates, support, and billing.
- Comply with legal obligations and enforce our Terms.
3. How We Share Information
We share information with Meta Platforms, Inc. to deliver messages through the WhatsApp Business API, with subprocessors that host and operate our infrastructure, and when required by law.
4. Data Retention
We retain personal data only for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. If you submit a valid data deletion request, we will delete or anonymize your personal data within 60 days of the request, unless a longer retention period is required by law.
5. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data. See our Data Deletion page for instructions.
6. Security
[Describe your security practices: encryption in transit/at rest, access controls, etc.]
7. International Transfers
[Describe where data is processed and any cross-border transfer safeguards.]
8. Children's Privacy
The Service is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect data from them.
9. Changes to This Policy
We may update this Policy from time to time. We will notify you of material changes by posting the updated Policy with a new "Last updated" date.
10. Contact
For privacy questions, contact us at admin@chiselbyte.com.